Services

Health & Wellbeing in North Ward

Health & Wellbeing North Ward has developed as a Medical Centre following principles of Primary Health Care as inspired by the World Health Organisation.

We are one of the first practices to have embraced eHealth in Australia and we are ready to assist clients develop and publish their eHealth records.

We also integrate several non-conventional practices that have proven valuable for numerous medical conditions that are not cured or controlled by orthodox medicine.

At Health & Wellbeing North Ward, we offer GP, Orthopaedic and Psychiatric Medicine, as well as an array of Allied Health practices, most of which are available on site or at the adjacent PhysioNorth.

Our Natural Therapists cover a wide area of alternative and integrative practices.

Increasingly we are known for our mental health programs which include mental health treatment plans, counselling, family therapy, and couples therapy.

Sports woman listening to music

General Practice

The hub for health, for every individual in Australia, is their GP. At Health & Wellbeing North Ward this is fulfilled to the point that we can offer many other services in-house.

Allied Health

To offer holistic and comprehensive care, professionals other than Doctors and GPs are needed with specialised areas of expertise. These are our many Allied Health Practitioners.

Mental Health

At Health & Wellbeing North Ward we all work together to create a relaxed and friendly atmosphere and our GPs are trained at different levels of Mental Health delivery.

General Practice

Health & Wellbeing North Ward is committed to providing you with great health care for you and your whole family. Please see below for some of the services we offer.

Apart from day to day medical care to our clients and their families we offer:

Chronic illness care

Through Medicare-supported care plans (GP Management Plans and Team Care Arrangements). These allow your Doctor to involve Allied Health practitioners, Nurse and other outside services in your care and then review them every 3 to 6 months to maintain the best possible control over chronic illnesses and obtain cures where possible.

Mental Health Treatment Plans

Supported by Medicare, where your Doctor works together with a Psychiatrist, Psychologist and/or a Mental Health Nurse in helping you recuperate and strengthen your emotional health.

Indigenous clients’ Health Checks

Every Indigenous person is entitled to have a regular comprehensive health check. This is set to be every 9 months for Indigenous people of any age. Our practice prides itself on being an Indigenous-friendly and multicultural practice. Indigenous Health Checks not only look closely at your health and social needs but also allow you to access 5 Allied Health referrals every year, should you need to see a Dietician, a Podiatrist, a Physiotherapist, etc.

Immunisations

Health & Wellbeing North Ward offers most immunisations as per National Australian recommendations. These immunisations also get uploaded and recorded to your Immunisation History in your MyGov account.

Women’s preventative care

We follow women throughout the span of their lives and carry out preventative checks appropriate to the different ages and stages of life. From Cervical Screens and STI screening, to breast checks, 45-49 health checks, diabetes screening, contraception, preconception, post-natal and maternal health checks. Health & Wellbeing North Ward also performs Mirena Insertions and Removals, as well as Implanon Insertions and Removals.

Men’s preventative health

We assist men achieve and maintain their best level of health at any stage of their lives. Regular health checks, STI screening and education, prostate and bowel cancer checks, 45-49 health checks, diabetes screening, are all part of the specific services we offer to men.

Skin lesions diagnosis and treatment

Our Doctors specialise in diagnosing and treating many skin conditions, as well as skin cancer prevention. We also perform skin excisions and biopsies on site, with follow up after care and wound management.

Employment and Drivers Licence Medicals

Please speak to our friendly Receptionists about Pre-Employment Medicals as they are dependent on Companies individual needs.

Drivers Licence Medicals – including Commercial Drivers Licence Medicals are performed at our Practice but these incur private fees and not normally Medicare rebateable.

Flu Vaccinations

Health and Wellbeing North Ward have Government Funded and Private Flu Vaccinations in stock, on site. Please note that the Private stock incur a non-Medicare fee of $20 for the vaccine itself.

Government funded Flu vaccines are generally bulk billed if this is the only reason for your attendance on that day.

COVID-19 Vaccinations

YES! We do offer Covid-19 Vaccinations at our Practice. Please be advised that we only provide these vaccinations in clinics, due to the nature and complexity of these vaccinations. These are strictly bulk billed and always uploaded to your Immunisation History in MyGov.

We rely on the government to provide us with these vaccinations so stock is not always readily available and at the moment, vaccines are only available to eligible patients. Please speak to our lovely Receptionists for more information regarding this.

Iron transfusions & Venesections

We do offer these services after consultation to discuss with your Doctor.

DVA – Coordinated Veterans Care

We have a dedicated team to look after our Veterans who wish to be placed in the CVC Program.

Allied Health

The following are services We offer in-house in the area of Allied Health. All these services can be accessed directly, just make an appointment at Reception.

All our Allied Health Practitioners are registered with their own Professional Board and their services are therefore rebatable through Private Health. If you suffer with a long standing medical condition, then you may be able to access these services through a chronic care care-plan. Your GP can set one up for you, after which Medicare rebates up to 5 visits per year, for Allied Health Practitioners.

Please note that most Allied Health Practitioners do not bulk-bill outright. Accounts need to be paid on the day and then Reception can process your refund (if one is forthcoming), directly to your card. See the fees page for more information.

Nutrition and dietary advice

There are very few Dieticians in Townsville and we are happy to offer this service to our clients in-house. You need nutrition advise if you feel fatigued a lot of the time, you are overweight or obese, you suffer with any number of long standing medical conditions, you have erectile or libido difficulties, you suffer with constipation and/or diarrhoea, you suffer with an eating disorder like anorexia nervosa, bulimia and/or morbid obesity.

Diabetes Education

Diabetes Education is a big area of specialisation and we have got it covered!! Diabetes is a life-time condition and requires life-style and dietary changes. Diabetes educators help clients achieve their best level of health and manage their diabetes optimally. The impact that diet and life-style have on diabetes have been quantified to be much more effective than medication (and without side effects!). The Australian Diabetes Educators Association is the best source for information on this discipline.

Other Allied Health

Health & Wellbeing North Ward GPs also refer patients to Exercise Physiologists, Osteopaths and Chiropractors, Audiologists and Optometrists when appropriate, even though at the present time we do not have anyone with these practitioners in-house.

Private Mental Health Care Plan for Townsville

All our mental health services are Medicare-rebatable but for most of them a GP’s referral is required. Talk to your Doctor about this. A Psychiatrist can also refer for the same services.

Psychology

Psychologists apply Psychotherapy and other methods of ‘talk therapy’. They also apply Cognitive Behavioural Therapy (CBT) as well as other well known treatment modalities which have proven efficacious for a gamut of mental and psychological conditions.

For a comprehensive list of therapies applied by Psychologists and counsellors, follow this link. Our Psychologists are trained and experienced in child, youth and adult counselling as well as family therapy. We also have expertise in counselling people serving with the armed forces and their families.

Mental Health Nursing

Specially credentialed Nurses with extended experience and skills in counselling and case management have recently been recognised by Medicare and can be accessed through a Mental Health Treatment Plan which your GP or Psychiatrist can set up. 

Occupational Therapy

Occupational Therapists specialise sometimes in Mental Health and Counselling. Life coaching is a specific type of talk therapy that we have introduced at Health & Wellbeing North Ward. Life coaching is based on the principle that suffering can sometimes be simply an indication that we are changing stage in our lives. Recognising this can be difficult and our Therapist is trained to help you embrace your next stage of growth!